Root Cause Investigation

Root Cause Investigation

Presented by Jeff Fleming, CRPA(R)

February 26, 2021, 1:00 to 4:30 pm EST

CRPA members: $56.50
non-members: $226.00


Incidents happen, but repeat incidents shouldn’t.

In this course, you will learn a simple incident investigation method that will let you determine the root cause and develop meaningful corrective actions, which you can present to decision-makers.

We will discuss:

  • How incidents happen
  • Importance of quality investigations
  • Benefits of an “errorless” approach to investigations
  • Building an investigation team
  • Collecting evidence
  • Developing corrective actions

Jeff will present a simple method that allows you to

  • consider common behaviours, actions, and systems
  • determine the immediate and root causes and, ultimately, lack of control

Worksheet templates will be provided.


To register, visit

Member discount codes can be found on the CRPA members’ website.